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Four expertises, one partner.

Multichannel customer operations illustration, Capsulecom Group
BPO

Multichannel customer operations across time zones

  • Voice, email, chat and social: unified QA scorecards
  • After-sales, technical support and retention programmes
Talk outsourcing
Professional training and Nova Academy illustration, Capsulecom Group
Training

Talent sourcing and upskilling at scale

  • Nova Academy: training organisation of the group (capsulecom-nova.fr)
  • Nova XR: bespoke immersive Unity scenarios
Talk training
Applied AI and digital business products illustration, Capsulecom Group
AI

Applied AI and business digital products

  • Automated qualification and augmented advisors
  • Business apps, CX data and workflow automation
Digital & AI project
International advisory and hub network illustration, Capsulecom Group
Advisory

International expansion and hub structuring

  • Market studies and operational set-up
  • Connected hub network across 6 countries
International advisory

Next step

Sector references available on request, often under confidentiality.

Contact us
Contact Nova XR